Plymouth Ramblers

Ramblers app IT help

I can't login to the Rambler's App!

If you're having trouble logging into the Ramblers App, here are some steps and tips to help you resolve the issue:

✅ Basic Login Checklist

  1. Membership Required: You must be a current Ramblers member to use the app.
  2. Correct Credentials: Use the same email and password as your Ramblers online account.
  3. Membership Number: You may need your membership number during initial setup.

🔧 Troubleshooting Tips

  • Check for Typos: Ensure your email and password match exactly what’s on your Ramblers account.
  • Update the App: If the app hasn’t updated automatically, go to the App Store or Google Play and manually update it.
  • Clear Cache or Reinstall: If the app is behaving oddly (e.g., missing walks or crashing), try clearing the app cache or uninstalling and reinstalling it. [ramblers.org.uk]
  • Check Device Compatibility: The app requires iOS 8.0+ or Android 5+. [ramblers.org.uk]

🆘 Still Can't Log In?

  • Contact Support:
    • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Membership Help: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Login Help Page: Ramblers Login Help [ramblers.org.uk]
  • Use the “Get Help” option in the app’s More section if you can access it. [ramblers.org.uk]